Generally there are two types of problems that you can encounter when operating user computer. These problems either may be problems with software, or problems with hardware.
The first step to use when you are facing problem with user computer and want to repairing it is the process of elimination. If user computer is running much more slowly than usual, or giving many error messages, try closing any programs that you currently are not using. Leaving programs opened when they are not in use can cause user computer to become unstable and sluggish.
If you have closed user unused programs and still facing same slow operating system or intermittent error messages, close every open program and reboot user computer once. Rebooting user computer clears system resources such as unused memory and hard disk space that programs and files take up. You can delete temporary files and folder. Even you can run the disk cleanup utility:
> Start
> All Program
> Accessories
> System Tools
> Disk Cleanup
If you still encounter errors with software, then you can try un-installing the application, or upgrading to the latest version of the application and device drivers.
After rebooting the computer, delete any un-wanted files that you do not need anymore such as old word processing documents, files in user Internet history, and Internet cookies. Keeping old and unused files on user hard drive, especially user Internet browsing history, Internet temporary files and cookies. It is possibility that user computer could became infected with spyware and viruses. In that case you would have to full scan user all files such as word processing documents and pictures in the future, move them to a removable storage device such as a floppy disk CD-ROM or a jump drive.
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